Shipping policy

Last Updated: July 30, 2026

At DormaNova, we are committed to providing a smooth and reliable shopping experience. At this time, all DormaNova products are sold and fulfilled through Amazon, with shipping handled by Amazon Fulfillment (FBA).

Order Fulfillment

All orders placed through Amazon are processed, packed, and shipped by Amazon. Shipping times, delivery estimates, and available shipping options are determined by Amazon based on your location and selected shipping method.

Shipping Locations

We currently serve customers within the United States. As DormaNova continues to grow, we plan to expand our availability to additional countries and regions.

Shipping Costs

Shipping fees, if applicable, are calculated by Amazon during checkout. Eligible customers may also receive free shipping or expedited delivery through Amazon's shipping programs, including Amazon Prime.

Order Tracking

Once your order has been shipped, Amazon will provide tracking information and delivery updates through your Amazon account.

Delivery Delays

While we strive to ensure a seamless customer experience, delivery times may occasionally be affected by factors beyond our control, such as weather conditions, carrier delays, holidays, or other unforeseen circumstances.

Questions About Your Order

If you have questions regarding your shipment, delivery status, or tracking information, please refer to your Amazon order details or contact Amazon Customer Service directly.

For general questions about DormaNova or our products, you're welcome to reach out through our Contact page.

Future Updates

We are currently fulfilling all orders through Amazon. If direct purchasing becomes available on the DormaNova website in the future, this Shipping Policy will be updated to include our own shipping methods, delivery timelines, and shipping rates.

Thank you for choosing DormaNova. We're dedicated to helping you Sleep Better. Live Better.